Issue 11 | December 5, 2003

 Increase in Service Charge for Airline Tickets

As you are already aware, a service charge is assessed to all airline ticket purchases and changes. UTB/TSC pays the lowest service fees of all U.T. Components. Other components are paying between $22.35 and $32.00 per transaction. Depending on how you purchase your tickets, the following will apply:

PURCHASE THROUGH TRAVEL AGENCY
Effective 12/1/03 Shands Travel Agency will increase the service fee charge from $15.00 to $20.00 for all transactions. This fee will be billed for issuing a ticket (electronic or paper), exchanging a ticket, or refunding a ticket. There will be no transaction fee for car or hotel reservations only. The service fee will be billed as a separate item on the invoice you receive when you pick up your airline ticket.

ON-LINE TICKETS PURCHASED BY EMPLOYEES
If an electronic ticket is purchased on-line, with funds to be reimbursed after the travel, the following conditions must be met:

The cost of the ticket cannot exceed the State of Texas contracted airfare. Information on contracted airfares can be found at: http://www.tbpc.state.tx.us/travel/fy2004air.html If your requested departure/destination is not located, please contact Lupita Farrell at extension 6598. The traveler is responsible for all changes or cancellations. The university will not reimburse the traveler for cancellations; however, unused tickets are good for one year from date of purchase. If changes are made, the total cost of the ticket cannot exceed the state contracted rate. 

If you have any questions regarding the increased charges, please contact me at extension 3822. Thank you.