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The University of Texas at Brownsville and Texas Southmost College
Office Depot Contract
Frequently Asked Questions
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- Do I have to order
from Office Depot, or can I also purchase office supplies from other
vendors?
- Can
anyone in my department order from Office Depot?
- I have a new employee in
my office and we need this person to be able to purchase from Office
Depot. What needs to be done?
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Who will be delivering Office Depot supplies to my department?
- If I
order products today, when will they be delivered?
- If I don’t like
the item I just purchased, or it was damaged, how can I return the item?
- What if we just
need some items in a hurry, can we still just walk in to Office Depot and
buy them with our Procurement Card?
- Do I have to order
from Office Depot, or can I also purchase office supplies from other
vendors?
Answer: It is highly recommended that all office supplies be purchased
from Office Depot if available through them, however; you can purchase
from other vendors if they offer a lower price.
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- Can
anyone in my department order from Office Depot?
Answer: Only full-time personnel who have a Procurement Card are
authorized to purchase from Office Depot.
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- I have a new employee
in my office and we need this person to be able to purchase from Office
Depot. What needs to be done?
Answer: The new full-time employee must complete a Procurement Card
Application and submit it to the Purchasing Office. A card will be ordered
for them. Once they have the card they will be authorized to purchase from
Office Depot.
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Who will be delivering Office Depot supplies to my department?
Answer: Office Depot will deliver orders to the location (building and
room number) as specified on the order.
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- If
I order products today, when will they be delivered?
Answer: Most orders placed before 5:00 p.m. will be delivered the next
business day. On occasion an item will not be delivered next day, but the
requesting department will be notified of any delays.
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- If I don’t like
the item I just purchased, or it was damaged, how can I return the item?
Answer: You must obtain a Return Authorization (RA) number form Office
Depot via the website (preferred) or by calling Office Depot Customer
Service at 888-777-4044. Office Depot will send the pick-up request and
merchandise will be picked up at the same location where the order was
delivered. Your return will be processed and you will receive credit or an
exchange.
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- What if we
just need some items in a hurry, can we still just walk in to Office Depot
and buy them with our Procurement Card?
Answer: Yes, and the university will receive the same discounts.
Employees can shop at Office Depot retail stores nationwide when using the
Procurement Card.
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Return
to Purchasing Office Home Page
The University of Texas at
Brownsville and Texas Southmost College
80 Fort Brown
Brownsville, Texas 78520
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