As announced in Rosemary R. Martinez’ email to all UTB/TSC employees, Office
Deport has been selected as our premier office products supplier to provide
desktop ordering for University departments.
For many years departments have procured office supplies through a
variety of office supply vendors. Although some discounts were received, the
University as a whole was not taking advantage of its consolidated
purchasing power by procuring office supplies through one preferred vendor.
▲ RETURN TO TOP
The Office Depot contract will provide University departments with the
following:
- substantial discounts on office supplies, many items at 60% off list
prices
- access to 15,000 office supply items
- 24-hour on-line ordering capability
- next day delivery on most orders
- contract prices at Office Depot retail stores nationwide using the
UTB/TSC Procurement Card
▲ RETURN TO TOP
Through the University’s Office Depot Website, University departments
will be able to order a variety of office supplies. Office Depot will
deliver most items the next day.
The website provides an area to indicate where employees want to have the
items delivered to. You must include the building name and room number for
delivery. Items will be delivered between 8:00 a.m. and 5:00 p.m. Employees
must ensure that the delivery location is staffed during this time.
All orders must be made through the University’s Office Depot Website. Do
not use
www.officedepot.com to order.
▲ RETURN TO TOP
Department personnel must ensure receipt of goods and follow-up with
Office Depot to resolve any discrepancies or to get credit for damaged
goods. In order to maintain internal controls, an employee other than the
person placing the orders (but in the same department) must verify the
receipt of goods from Office Depot. The invoice included with the shipment
should be stamped “RECEIVED” and signed, then maintained for your records.
For audit purposes, the department must retain documentation for all
purchases for a period of eight (8) years. Receipts must be matched to the
Procurement Card Statement for account reconciliation.
▲ RETURN TO TOP
Order information and tracking by the users will be maintained on the
Office Depot site. Activity for the last 18 months will be maintained for
easy lookup and reconciliation purposes.
▲ RETURN TO TOP
The following procedures will help you with returning an item (s) to
Office Depot:
- Merchandise should be returned within 30 days of the original purchase
- To ensure accurate credit and pick-up coordination, please be prepared
to provide the following information:
- Account Number
- Original Order Number
- Item Number of Product Being Returned
- Reason for Return
- Your Name and How a Customer Service Representative may contact you
- Items should be in their original packaging.
- You must obtain a Return Authorization (RA) number from Office Depot
via the website (preferred) or by calling Office Depot Customer Service at
888-777-4044.
- Once the department has a RA number and Office Depot sends the
corresponding pick-up request, merchandise will be picked up at the same
location where the order was delivered.
- Office Depot will process your return, and may call you, and then they
will process the credit back to your account or exchange the product.
▲ RETURN TO TOP |